Billing

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Fees & Billing

Transparent, stress-free billing

We believe cost should never be a barrier to mental health care. Our billing team works with you to understand your coverage and explore every available option.

5+ Major insurance
plans accepted
Insurance

Accepted insurance plans

We work with most major insurance carriers to make care as accessible as possible. Don't see yours? Call us — we may still be able to help.

UnitedHealth Group
Aetna
Humana
Cigna
BlueCross BlueShield
Also accepted: Most Anthem® plans and other regional carriers. Our billing team will verify your benefits before your first appointment — no surprises.
Process

How billing works

We handle the administrative work so you can focus entirely on your care.

1
We verify your benefits
Before your first session, our team contacts your insurer to confirm your mental health coverage, copay, and deductible status.
2
You attend your session
Your copay (if any) is collected at the time of your visit. We submit the insurance claim directly after each session on your behalf.
3
You receive a statement
Once your insurer processes the claim, any remaining balance is billed to you with a clear, itemized statement. Typically 2–4 weeks.
Self-pay

Out-of-pocket rates

For patients without insurance, or who prefer to pay privately, we offer transparent self-pay rates.

Initial Evaluation
60–90 min · First appointment
Contact us
Follow-up Session
45–60 min · Ongoing care
Contact us
Medication Management
15–30 min · Psychiatry only
Contact us
Telehealth Session
All session types available virtually
Same rate
We are committed to making care accessible. If cost is a concern, please speak with our team — we will do our best to find a path forward together.
FAQs

Common billing questions

What is a copay, and when do I pay it?
A copay is a fixed amount your insurance plan requires you to pay at each visit. We collect it at the time of your session. The exact amount depends on your specific plan — our team will confirm what to expect before your first appointment.
What if I don't have insurance?
We offer self-pay rates for uninsured patients. Contact our billing team to discuss your situation — we want to make sure cost is never the reason you don't get the support you need.
Do you offer a sliding scale fee?
Please reach out to our team directly to discuss your financial situation. We review these requests on a case-by-case basis and will work with you wherever we are able.
How long does it take to receive my bill?
After your session, we submit your claim to your insurer. Once they process it (typically 2–4 weeks), we will send you a statement for any remaining balance due.
What if my insurance denies the claim?
Our billing team will work on your behalf to appeal denied claims where appropriate. We will always communicate transparently about any outstanding balance and walk you through your options.
Will my telehealth sessions be covered the same as in-person?
Most insurance plans now cover telehealth behavioral health services at the same rate as in-person visits. Our billing team will verify your specific telehealth coverage before your first virtual session.

Questions about your coverage?

Our billing team is happy to verify your insurance and walk you through your options before you book.

Contact our billing team →